Word of mouth marketing emerges as the dominant new 
marketing technique, according to a survey done by CMO 
magazine. 
When the survey asked marketers “which of the following 
emerging marketing techniques are you currently using or 
planning to use within the next six months,” 69.85 percent 
said “customer influence via word of mouth.” That was 
second only to “email marketing” with 69.85 percent 
(respondents could check multiple techniques). 
Word of mouth looks even more pervasive when other word of 
mouth-related responses are added in. Blogs were cited by 
22.45 percent, “stealth marketing” by 14.55 percent, and 
“determined detractors” by 2.91 percent 
More info: http://www.cmomagazine.com/survey/CMO_Reality_Check_Poll.pdf
